Per-Piece Tagging & Tracking
Lost socks, missing shirts, someone else's underwear in your bag — these are common complaints about laundry services in Labuan Bajo. At Tidal Wash, every single item is tagged with a unique identifier on arrival and tracked through every stage of our process. Your clothes stay together from intake to delivery, and we can account for every piece at any point.
The Problem
Why Items Get Lost at Other Laundries
- Most laundries in Labuan Bajo process multiple customers' clothes in the same load to save time
- Without individual tagging, items from different customers get mixed during washing, drying, or folding
- Small items like socks, underwear, and handkerchiefs are frequently lost or swapped
- No tracking system means there's no way to investigate when something goes missing
- Travelers and hotel guests have no recourse when items disappear — they've often already left town
Our Approach
Complete Tracking from Intake to Delivery
When your laundry arrives, we count every piece and attach a unique tag. This tag stays with your items through sorting, washing, drying, and folding. Before packaging, we verify the count against the intake record. If anything doesn't match, we find it before your order leaves our facility.
Unique tag attached to every item at intake — shirts, pants, socks, underwear, everything
Item count recorded and verified at intake, after washing, and before packaging
Customer orders never mixed with other orders in the same machine load
Discrepancy check before delivery catches any issues inside our facility
Comparison
Tidal Wash vs. Typical Laundry in Labuan Bajo
| Tidal Wash | Typical Laundry | |
|---|---|---|
| Item Tracking | Per-piece tagging with unique ID | Bag-level only or none |
| Order Separation | Each order washed separately | Multiple orders mixed together |
| Item Count | Counted at intake, wash, and packaging | Counted once or not at all |
| Lost Items | Traceable through entire process | No way to investigate |
| Delivery Verification | Count verified before handoff | Bag handed over without check |
The Process
How It Works
Intake Count & Tag
We count every piece in your order and attach a unique tag to each item. You receive a receipt with the exact item count.
Separate Processing
Your order is washed as its own batch — never mixed with other customers' clothes in the same machine.
Post-Wash Verification
After washing and drying, we verify the item count matches the intake record before moving to folding.
Pre-Delivery Check
Before packaging and delivery, a final count confirms every tagged item is present and accounted for.
Our Services
Laundry Services in Labuan Bajo
All our services benefit from item tracking. From same-day wash & fold to specialty cleaning, every order gets the same professional treatment.
FAQ — Item Tracking
0601How do you tag each item?
We attach a small, fabric-safe tag to each garment at intake. The tag carries a unique identifier linked to your order. Tags are removed before folding and packaging.
02Do you count every item?
Yes. Every item is counted at intake, verified after washing, and checked again before packaging. You receive a receipt with the exact item count when you drop off or when we pick up.
03Has Tidal Wash ever lost a customer's item?
Our tagging system is designed to prevent losses. In the rare event of a discrepancy, we can trace exactly where in our process the issue occurred and resolve it quickly.
04Do you wash my clothes separately from other customers?
Yes. Each customer's order is processed as its own batch in the washing machine. We never combine different customers' items in the same load.
05What if an item is damaged during washing?
We inspect items at intake and note any existing damage. If damage occurs during our process, we take responsibility. Our tagging system helps us identify exactly when and where any issue occurred.
06Can I get a receipt with my item count?
Yes. Every order comes with an intake receipt listing the total item count. You can verify this against the items returned to you.
Experience Premium Laundry in Labuan Bajo
Message us on WhatsApp to try our laundry service. Free pickup and delivery for orders over 5 kg anywhere in Labuan Bajo.