Special Care in Labuan Bajo
Stubborn stains don't stand a chance. Our special care service is a dedicated stain removal treatment — we manually wash, soak, and apply targeted spotting chemicals matched to each stain type. We photograph every item before we start and send you progress updates via WhatsApp, so you always know how your garment is doing. At just 25,000 IDR per piece, it's the most thorough stain treatment in Labuan Bajo.
About This Service
Special Care
Detailed stain removal service — we work hard on tough stains through manual washing, soaking, and targeted spotting treatment with chemicals matched to each stain type. We photograph your items before treatment and keep you updated on progress throughout.
Price Calculator
What's Included
- Manual wash & soak treatment
- Stain-specific chemicals
- Before/after photos
- Progress updates via WhatsApp
Pickup & Delivery
Free pickup & delivery for orders over 5 kg. Otherwise 20,000 IDR.
Why Choose Us
Why Choose Tidal Wash for Special Care
Filtered Water
We use filtered water for every wash, protecting your garments from mineral damage common with local water sources.
No Perfume Option
Sensitive skin? Choose our fragrance-free wash option. No harsh chemicals or strong detergents.
Color Separation
Lights, darks, and colors always washed separately. No color bleeding, no surprises.
Garment Tagging
Every item is tagged and tracked through our system. Nothing gets lost or mixed up.
On-Time Guarantee
We deliver when we promise. Same-day means same-day, next-day means next-day.
English Support
Our team speaks English fluently. Easy communication for international visitors.
The Process
How Our Special Care Works
Photo & Assessment
We photograph your item and assess each stain — identifying the type (food, grease, mud, ink, sweat, etc.) and the best chemical approach for the fabric.
Pre-Soak Treatment
Items are soaked in a treatment solution matched to the stain type. Oil-based stains, protein stains, and dye stains each get a different formula.
Manual Spotting & Washing
Hands-on scrubbing and spotting with professional-grade chemicals. We work each stain individually — no shortcuts, no machine cycles for this step.
Progress Updates
We send you WhatsApp photos during treatment so you can see the stain lifting. If a stain needs a second round, we'll let you know before proceeding.
Final Wash & Return
Once stains are removed, items go through a full wash and dry cycle. We photograph the final result and deliver your garment looking fresh.
Ideal For
Who Is Special Care For?
Travelers with Stained Clothes
Spilled coffee at breakfast? Got mud on your shirt hiking Komodo? Don't throw it away — bring it to us and we'll get the stain out.
Hotel & Villa Housekeeping
Wine stains on tablecloths, makeup on pillowcases, food on napkins — we handle the tough stains your regular laundry cycle can't remove.
Parents & Families
Kids are stain magnets. Grass, food, dirt, markers — bring us the worst and we'll work on it piece by piece until it's clean.
Restaurant & Cafe Owners
Staff uniforms and table linens take a beating. Our stain treatment keeps your fabrics looking professional without replacing them constantly.
Comparison
Regular Wash vs Special Care Stain Removal
| Tidal Wash | Regular Wash | |
|---|---|---|
| Stain Treatment | Individual spotting with matched chemicals | Standard detergent only |
| Method | Manual hand washing & soaking | Machine cycle |
| Assessment | Each stain identified & treated separately | No assessment |
| Communication | Before/after photos + progress updates | No updates |
| Tough Stains | Multiple treatment rounds if needed | One pass only |
| Success Rate | 90%+ stain removal | 50/50 on tough stains |
Areas We Serve
We pick up and deliver special care across Labuan Bajo and surrounding areas.
Reviews
What Our Customers Say
“The service is good, there is a pick-up and delivery service, affordable laundry prices, and the laundry process is also fast.”
“really like the result😍🫶”
“Best laundry in bajo, quick, professional and actually cleaned properly”
Rated 5.0 by 125+ customers on Google
FAQ — Special Care
1001What types of stains can you remove?
We treat all common stain types — food, coffee, wine, grease, oil, mud, grass, ink, sweat, blood, makeup, and more. Each stain type gets a specific chemical treatment matched to its composition.
02How much does stain removal cost?
Special care stain removal is 25,000 IDR per piece. This covers the full treatment — assessment, soaking, manual spotting, washing, and before/after photos.
03How long does stain removal take?
Typically 2-3 days. Some stubborn stains require multiple soaking and treatment rounds. We'll keep you updated via WhatsApp on the progress and timeline.
04What if the stain doesn't come out?
We're honest about results. Some very old or set-in stains (like bleach damage or permanent dye) may not fully come out. We'll assess upfront and let you know what to expect before starting.
05Do you send photos of the progress?
Yes — we photograph your item before treatment begins and send progress photos via WhatsApp as we work. You'll get a final before/after comparison when it's done.
06Is this safe for delicate fabrics?
Yes. We match the chemical treatment to both the stain type and the fabric. Silk, wool, and other delicates get gentler solutions. We always test on a hidden area first.
07Can you remove old, set-in stains?
We can often improve or fully remove old stains that regular washing couldn't fix. The older the stain, the more treatment rounds it may need. We'll give you a realistic assessment before starting.
08Do you handle stain removal for hotel linens?
Absolutely. We work with hotels and villas in Labuan Bajo on tough stains — wine on sheets, coffee on tablecloths, makeup on towels. Per-piece pricing makes it cost-effective even for bulk items.
09Can I just bring one item?
Yes, there's no minimum order. Whether it's one shirt with a coffee stain or a bag of stained linens, we treat each piece individually.
10How do I send my stained items?
Drop off at our shop or message us on WhatsApp to arrange pickup. You can send photos of the stains beforehand so we can give you an idea of what to expect.